Chat

Best Chat Software Tools for Ecommerce

Re:amaze
Re:amaze is a multichannel customer support help desk and live chat platform for ecommerce.
Help Desk
Check it out
VITALS
All the tools you need in a single light-weight app that generates sales and replaces 40+ commonly used apps.
Reviews
Check it out
Kustomer
Kustomer is multichannel customer support platform that enables your team to connect with customers wherever they are - email, phone, chat, social media, messaging apps.
Help Desk
Check it out
Rep
Rep is an AI sales associate designed to increase conversion rates. It detects customers who will drop off your website and converts them with conversational shopping assistance.
Chat
Check it out
Help Flow
HelpFlow provides 24/7 live chat teams. Their agents chat directly with your website visitors, answer their questions, and increase your conversion rate.
Chat
Check it out
Horatio
Horatio is a next-generation and tech-enabled customer support outsourcing firm aimed at providing a reliable and trusted handpicked team to allow businesses to do what they do best and Hire Horatio for the rest.
Hiring
Check it out
Springboard
Canadian and American customer service teams for your CPG or DTC brand. Only pay for the tickets we respond to, nothing else.
Chat
Check it out
eDesk
eDesk unifies all your customer conversations from Amazon, eBay, Walmart, Shopify, social media, and order history into an AI-powered growth center.
Help Desk
Check it out
Elfsight
Elfsight is a no-code platform which helps small businesses engage with visitors, attract leads, and increase sales with ready-to-use widgets.
Popups
Check it out
Kili
Kili helps teams save time and money by answering questions about your product or service. It uses AI to understand your content and answer questions off the sources you provide.
Chat
Check it out
Nibble
Nibble’s award-winning AI chatbot lets brands negotiate 1-1 with customers for instant win-win deals. Nibble’s automated & entertaining negotiation has proven to more than double conversion rates, measurably improve customer engagement and increase AOVs, all while saving margin and clearing stock.
Chat
Check it out
Thankful.ai
Thankful is an AI platform dedicated to solving the post-purchase needs of customers. Thankful’s AI Agent works within your helpdesk just like a human agent-routing, tagging, and resolving large volumes of tickets. All of this is done instantly across all written channels.
Chat
Check it out
Yuma
Yuma is using ChatGPT to automate customer support. It integrate directly with help desk software and focus on helping large Shopify merchants deal with their high volume of support requests.
Chat
Check it out
Certainly
Certainly is an AI chatbot platform built for every stage of your customer’s journey. Take the heat off your teams with bots for product recommendation, customer service, and customer engagement. Go live in minutes with a unique bot built around your needs and brand tone of voice with the help of generative AI.
Chat
Check it out
Flip CX
Flip CX is a technology company that offers an Alexa-like voice AI experience for businesses to optimize their phone channel for better customer service.
Chat
Check it out
Grow AI
Grow AI convert FB & IG DMs into brutally effective sales channels that turn new visitors into shoppers while you sleep.
Chat
Check it out
Zowie
Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology.
Chat
Check it out